Website and social media visitors are instantly connected to sales agents at their peak moment of interest via video, voice or text conversation.
The speed of joining a personalised, one-on-one conversation improves customer engagement and increases their likelihood of converting.
Based in London, Crikle was created to solve a universal challenge marketers are facing: how to improve subpar levels of visitor engagement across digital platforms.
The new generation of digital customers, tech savvy as they are, prefer personalised, real interactions to ensure they are making the right buying decision - AI bots and automated chat responses are not cutting it. This expectation is particularly high for big ticket products and services as well as those where the customer has multiple options to choose from. From the businesses perspective, the key to solving this issue is engaging all visitors - across social, search, website and the like - as quickly as possible to ensure a minimal drop-off rate.
Planning, design and implementation has been two years in the making. Our team has put together a platform that addresses all these issues and provides a seamless customer experience. Crikle today is in a unique position of leadership to help businesses supercharge their engagement rates and boost ROI.
The Crikle remote sales platform has been a fantastic key addition for Optiplan, ensuring our clients from start to finish, have a safe, informative, and responsive experience, enabling them to achieve their dream kitchens.
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We have found Crikle to be an invaluable tool to drive sales forwards in an intuitive, professional and efficient way. This is a product you cannot do without during these times and we intend to use it as much as possible from now on.
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Crikle finally gives us full control of all aspects, so we can look more professional and have our amazed viewers asking “How’d they do that?”. Crikle really does change the game - and I have a feeling I’ve only seen the tip of the iceberg so far.
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The engagement that we have with Crikle has enabled us to sell our products nationally. Crikle is here to stay with us.
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